Return Policy

Return & Refund Policy

We take pride in the quality and craftsmanship of our products. However, if you are not fully satisfied with your purchase, please review our return guidelines below:

Return Eligibility:
    •    We accept returns within 5 days of the original purchase/delivery date. 
    •    Items must be returned in new, unworn condition, with original packaging and tags intact.
    •    Returns that show signs of wear, damage, or alterations will not be accepted.

Return Approval Process:
To request a return:
    1.    Please email us at NaazbyNazia@gmail.com within 5 days of purchase or delivery date. 
    2.    Include clear photos of the item(s) you wish to return.
    3.    Wait for our team to review and respond with a Return Approval Email.
    •    Only approved returns will be accepted and processed.
    •    Items sent back without approval will not be eligible for a refund.

Return Shipping:
    •    Customers are responsible for the cost of return shipping.
    •    We recommend using a trackable shipping service for your protection.

Refunds:
    •    Once we receive and inspect the returned item(s), we will notify you via email.
    •    Approved refunds will be processed to your original payment method within 5–7 business days.
    •    Shipping fees are non-refundable.

Final Sale Items:
All custom-made, discounted, or sale items are final sale and not eligible for return or refund.